Senior Site Reliability Engineer II

15 hours ago

Pittsburgh, PA, USA +2 moreSenior

Responsibilities

Define and drive observability strategy for IT system and process health, performance, reliability, alerting quality, dashboards, and service health indicators.
Design and implement software-driven IT solutions that automate manual processes and reduce operational toil.
Act as a technical leader across support, systems, networks, engineering, and partner teams.
Own large, ambiguous initiatives from concept through delivery while aligning stakeholders.
Identify systemic reliability risks, lead platform upgrades, and drive architectural improvements.
Provide technical mentorship, architecture guidance, and design and code reviews.
Improve documentation and knowledge sharing across systems and processes.
Participate in and mature incident response, escalation practices, and post-incident learning.

Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
At least 5 years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles with demonstrated impact at scale.
Expert troubleshooting across applications, kernels, operating systems, and networks, with deep Linux and command-line expertise.
Advanced understanding of load balancing, proxies, DNS, TCP/IP, NAT, and service-to-service communication.
Strong proficiency in at least one of Python, Go, or Bash, with familiarity troubleshooting application stacks such as React.
Demonstrated ability to automate complex operational work and build internal tools in Python or Go.
Experience with AWS or comparable cloud platforms including GCP or Azure and production-grade managed services.
Expertise with Kubernetes and container orchestration, including EKS and Helm.
Experience designing and implementing observability systems covering metrics, logging, tracing, dashboards, and alerting.
Understanding of container technologies, security scanning, secrets management, dynamic configuration, microservices architectures, service meshes, and advanced traffic management.
Experience maintaining company-wide infrastructure-as-code codebases using Terraform, Pulumi, CloudFormation, or Ansible.
Ability to balance infrastructure cost, reliability, security, and long-term maintainability.
Comfort working in an agile environment with disciplined testing and quality practices.