2 days ago
San Francisco, CA, USA or New York, NY, USAMid Level
H1B sponsor
Base Salary
$140k - $200k/yr
Responsibilities
- Understand customer goals, workflows, and AI visibility challenges.
- Translate ambiguous customer needs into concrete agent-based use cases with measurable business impact.
- Design agents for AI visibility alerts, competitor ranking, content gaps, content drafting, and content optimization.
- Configure and build agents by connecting workflow nodes, APIs, data sources, and outputs in Profound’s platform.
- Prototype and deploy solutions directly with customers in a forward-deployed model.
- Own deployments end to end where possible and scope or hand off work to engineering when needed.
- Serve as the primary post-sale partner for Agents customers during deployment.
- Turn successful deployments into repeatable patterns and internal best practices.
- Provide Product and Engineering with feedback on product gaps, friction points, and roadmap priorities.
Requirements
- Experience in client-facing consulting, solutions, strategy, implementation, or customer success roles.
- Ability to work with ambiguity and early-stage products.
- Strong problem-framing skills and ability to turn vague goals into concrete plans.
- Technical fluency with low-code or no-code tools, workflows, scripts, or APIs without needing to be a full-time engineer.
- Hands-on experimentation with AI tools, agents, or automation systems.
- Clear communication skills for translating between customers and engineers.
- Ability to work closely with customers and own outcomes end to end.
- Background as a strategy consultant with technical projects, solutions architect, forward-deployed engineer, or operator who has built internal tools is a strong fit.
- Experience with Cursor or Claude Code is helpful but not required.
Benefits
- On-site role based in the New York City or San Francisco office.
- Base salary range of $140,000 to $200,000 in NYC, plus equity and a full range of benefits and perks.
Categories
Forward Deployed
About Profound
Profound builds a SaaS marketing intelligence platform that helps enterprise brands measure and improve how they appear in AI-driven discovery across tools like ChatGPT and Perplexity. The product delivers real-time visibility analytics, competitive intelligence, and optimization insights for search-like AI channels. The company is privately held, headquartered in New York, and is Series C–funded.