Forward Deployed Engineer (FDE) (Mid/Senior Level)
InformaticaResponsibilities
- Design, build, deploy, validate, and monitor agentic AI solutions in enterprise customer environments.
- Develop AI agents and experiences using prompts, reasoning, tool calls, integrations, and current LLM techniques.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Create agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
- Own technical components end-to-end, from architecture decisions through production deployment and validation.
- Develop proofs-of-concept and MVPs, co-build solutions with customers and partners, and share implementation best practices.
- Surface platform gaps, edge cases, and field insights to engineering and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience; Senior-level candidates require 6–10 years.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Production system experience and fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams, customer architects, customers, and partners.
- Ability to ship quality code and evaluate AI outputs with engineering rigor.
- Willingness to experiment with emerging AI tools, models, frameworks, and data technologies.
- Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist is preferred.
- Familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments is preferred.
- Willingness to travel approximately 25% of the time.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role includes approximately 25% travel and direct work alongside customers.
- The Ontario-based base salary range is CAD 95,130 to CAD 145,130 annually, excluding bonus, incentives, equity, and benefits.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com