Forward Deployed Engineer (FDE) (Mid/Senior Level)
InformaticaResponsibilities
- Develop and deploy AI agents and experiences that take actions for enterprise organizations.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end-to-end from architecture selection through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs that move rapidly from concept to deployment.
- Co-build solutions with customers and partners while providing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience, or 6–10 years for Senior levels, including at least one production system.
- A degree in Computer Science or a related field.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects.
- Ability to ship quality code and evaluate AI outputs with engineering rigor.
- Active interest in emerging AI and data tools, models, and frameworks.
- Willingness to travel approximately 25% of the time.
- Salesforce platform experience or certifications, familiarity with LangChain and LlamaIndex, cloud data platform experience, and specialist AI delivery experience are preferred.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role includes access to AI-powered development tools and Salesforce coding products.
- The position involves approximately 25% travel and direct work alongside customers.
- For Ontario-based roles, the stated base salary range is CAD 95,130 to CAD 145,130 annually, excluding bonus, sales incentives, equity, and benefits.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com