3 months ago
Boston, MA, USAMid Level
H1B sponsor
Base Salary
$116k - $174k/yr
Responsibilities
- Implement user-experience improvements across the Klaviyo product, especially for new customers.
- Design and implement A/B tests and interpret results to guide iterative product improvements.
- Collaborate with marketing, data science, sales, engineering teams, and customers to identify areas for improvement.
- Improve experimentation and development processes and mentor other engineers.
- Define goals, constraints, and context for AI agents while ensuring implementation correctness, security, performance, and maintainability.
Requirements
- Background in full-stack software engineering with experience building user-facing product features, APIs, and supporting infrastructure.
- Interest in or experience with growing a user base and improving customer onboarding and product experiences.
- Experience with metric-driven A/B testing for user experience, customer acquisition, or customer success is preferred.
- Demonstrated success using AI-driven software delivery practices or willingness to learn them.
- Ability to work in a fast-paced, customer-focused, entrepreneurial environment.
Benefits
- Hybrid work from the Boston headquarters at least three days per week.
- Base salary range of $116,000-$174,000 USD, plus potential bonus, equity, sign-on payments, and health, welfare, and wellbeing benefits.
- Travel of up to 10% may be required for onboarding, client or partner work, team meetings, and industry events.
Tech Stack
Categories
Full StackGrowth Engineering
About Klaviyo
Klaviyo builds a subscription SaaS platform that lets e-commerce and consumer brands use first-party data to run targeted email, SMS, and push campaigns, with built-in automation and analytics. The product also includes B2C CRM features for segmentation, A/B testing, and customer lifecycle workflows. Founded in 2012 and headquartered in Boston, it is a public company (NYSE: KVYO) used by brands such as Mattel and Glossier.