2 hours ago
Toronto, CanadaMid Level
Responsibilities
- Design, develop, and enhance Virtual Assistant and conversational AI solutions for customer servicing experiences.
- Develop scalable applications and APIs using C#, .NET Core, ASP.NET, REST services, and microservices architecture.
- Build and maintain responsive user interfaces using React and other modern front-end technologies.
- Design and deploy cloud-native solutions using Microsoft Azure services.
- Collaborate with product owners, architects, UX designers, and engineering teams on digital products.
- Implement CI/CD pipelines, automated testing, DevSecOps practices, and application monitoring.
- Produce technical documentation, integration specifications, solution designs, and engineering best practices.
Requirements
- At least 2 years of software engineering experience.
- At least 2 years of hands-on experience developing applications with C# and .NET technologies.
- Experience developing and consuming REST APIs and microservices.
- Experience designing and implementing applications on Microsoft Azure.
- Experience with JavaScript, React, or similar modern front-end frameworks.
- Experience with SQL Server, Azure SQL, or related database technologies.
- Experience with CI/CD pipelines using Azure DevOps, GitHub, or similar tools.
- Strong communication, collaboration, and problem-solving skills.
- Preferred experience with Virtual Assistants, conversational AI, chatbots, or digital assistant platforms.
- Preferred experience with Microsoft Copilot Studio, Azure AI Services, Azure OpenAI, Dialogflow, Amazon Lex, or similar technologies.
- Knowledge of generative AI, natural language processing, and large language models.
- Experience with event-driven architectures, enterprise integrations, and regulated industries is preferred.
- Microsoft Azure or other cloud certifications are preferred; AWS skills are nice to have.
Benefits
- Hybrid working arrangement in Toronto, Ontario.
- Flexible environment supporting learning, career growth, well-being, and inclusion.
- Eligible employees may receive health, dental, mental health, vision, disability, life, AD&D, adoption/surrogacy, wellness, and employee/family assistance benefits.
- Retirement savings plans, including pension and a global share ownership plan with employer matching contributions, are available to eligible employees.
- Financial education and counseling resources are available.
- Canada-based employees receive holidays, vacation, personal, sick days, and statutory leaves of absence.
- Employees may participate in incentive programs tied to business and individual performance.
