GTMA Trust - Principal Full-Stack Software Engineer – PMTS
InformaticaBase Salary
$197k - $314k/yr
Responsibilities
- Own resolution of complex, high-impact production issues across provisioning, billing and usage pipelines, data reconciliation, and tenant attribution.
- Set technical direction for service health, including critical signals, instrumentation, alerting, dashboards, and Ops Review reporting.
- Lead multi-quarter systemic fixes, including automated detection-and-remediation tooling that reduces manual intervention.
- Serve as the technical escalation authority and incident anchor for high-risk production changes, major incidents, and customer-critical situations.
- Build and maintain root-cause catalogues, runbooks, enablement documentation, development standards, and codebase practices.
- Partner with senior product engineering, Product, Data360 Build, and other teams on architecture, roadmaps, design decisions, and issue closure.
- Define test strategies and automation frameworks that reflect production risk and participate in the on-call rotation.
- Mentor engineers and lead team-wide adoption of AI-assisted root-cause analysis, agent orchestration, reusable plugins, and other agentic engineering practices.
Requirements
- A related technical degree or equivalent experience is required.
- At least 8 years of professional software development experience with technical leadership beyond individual contributions.
- Expert experience with object-oriented programming and at least one object-oriented language such as Java, JavaScript, C++, C#, Ruby, or Python.
- System- or team-level experience designing observability and monitoring strategies using tools such as New Relic, Splunk, or Grafana.
- High proficiency in a high-level programming language and web framework such as NodeJS, Express, or Hapi.
- Understanding of web technologies including JavaScript, CSS, HTML5, XML, JSON, and/or Ajax.
- Experience with SQL, PL/SQL, relational database schema design, data pipelines, large-scale reconciliation, and schema correction.
- Experience designing automated testing strategies and frameworks such as Java, JUnit, JSUnit, or Selenium.
- Hands-on proficiency with agentic coding tools such as Claude Code and agent orchestration or agent teams across planning, validation, and review workflows.
- Strong communication, systems-thinking, root-cause analysis, cross-team alignment, mentoring, and customer-focused problem-solving skills.
- Preferred experience includes scalable self-healing services, gated phased rollouts, Agile development, test-driven development, reusable engineering tools or plugins, and operating autonomously through ambiguity.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental-health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The stated base salary is exclusive of bonus, sales incentives, equity, and benefits; compensation varies by location.
- Salesforce provides reasonable accommodations during application and recruiting processes and maintains an equal-opportunity, nondiscrimination policy.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com