Responsibilities
- Lead the design and development of high-volume, low-latency messaging services.
- Build and maintain Java-based microservices and distributed systems.
- Develop event-driven solutions using Kafka, RabbitMQ, or similar messaging technologies.
- Support cloud-native and multi-region deployments with a focus on availability, security, and performance.
- Develop messaging capabilities for Email, SMS, WhatsApp, and RCS channels.
- Drive technical decisions, coding standards, and engineering best practices.
- Troubleshoot complex production issues and improve system performance and reliability.
- Establish monitoring and observability practices.
- Collaborate with geographically distributed cross-functional teams from development through production.
- Mentor engineers and contribute to technical planning and the platform technology roadmap.
Requirements
- Bachelor's or master's degree in Computer Science or an equivalent discipline.
- 9–12 years of software engineering experience in enterprise product development.
- Strong hands-on experience with Java and Spring/Spring Boot.
- Proven experience developing microservices and distributed systems.
- Hands-on experience with Kafka and/or RabbitMQ.
- Experience with Docker and Kubernetes.
- Strong understanding of REST APIs and event-driven systems.
- Experience with at least one public cloud platform, with GCP preferred.
- Strong debugging, troubleshooting, and performance optimization skills.
- Excellent communication, technical leadership, and mentoring skills.
- Ability to independently drive technical assignments through completion.
- Preferred experience with Python or Rust, multi-tenant SaaS products, and high-volume messaging platforms.
- Preferred knowledge of Email, SMS, WhatsApp, or RCS technologies and email delivery concepts such as routing, retries, bounce processing, suppression, and throttling.
- Preferred experience with PostgreSQL, MySQL, MongoDB, Redis, Prometheus, Grafana, OpenTelemetry, ELK, or OpenSearch.
- Preferred knowledge of Git, Infrastructure as Code, CI/CD, and DevOps practices.
Tech Stack
Categories
About OpenText
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.