Senior Solutions Engineer
Burq, Inc.4 months ago
Remote, United StatesSenior
Responsibilities
- Lead technical discovery with prospects regarding delivery stacks, carrier relationships, enterprise integrations, and operational pain points.
- Build and deliver tailored demonstrations of Pulse AI and Burq’s full API for prospects across logistics-related verticals.
- Scope and run proof-of-concept integrations, guiding customer engineering teams from webhook setup through live order flow.
- Drive initial production orders on key deals before handing implementations to post-sales and forward deployed teams.
- Architect end-to-end delivery solutions for multi-stakeholder enterprise deals.
- Respond to RFPs, security questionnaires, and technical due-diligence requests.
- Create detailed integration specifications and handoff documentation.
- Share customer feedback and recurring objections with product and engineering teams to influence the roadmap.
Requirements
- 3–6 years of experience in a technical, customer-facing role such as Solutions Engineer, Sales Engineer, Forward Deployed Engineer, Implementation Engineer, or Developer Relations.
- Experience in logistics, supply chain, transportation, delivery, or an adjacent industry.
- Ability to read and write code and guide engineering teams through REST API integrations using Python, JavaScript, or similar.
- Familiarity with TMS, OMS, and WMS platforms and enterprise technology-stack integrations.
- Strong commercial judgment in qualifying deals and navigating multi-stakeholder buying processes.
- Ability to translate technical capabilities into business value.
- Experience with parcel, last-mile, or multi-carrier environments is highly valued.
- Experience with marketplace, on-demand, or gig-economy platforms is preferred.
- Experience with delivery management platforms, route optimization tools, or carrier aggregators is preferred.
- Familiarity with EDI, carrier APIs, label generation, or tracking event streams is preferred.
- Exposure to enterprise retail, grocery, or pharmacy logistics at scale is preferred.
Benefits
- Fully remote work.
- Medical, vision, and dental insurance.
- Reimbursement for educational courses.
Tech Stack
Categories
Solutions Engineering
About Burq, Inc.
Burq builds a delivery management platform and APIs for enterprises that need reliable last‑mile logistics without stitching together multiple carriers and tools. Its Pulse AI agents automate quoting and carrier selection, dispatch across in‑house and third‑party fleets, routing, batching, exception handling, customer updates, and performance analytics for grocery, floral, and specialty retail. Founded in 2021, the company is privately held and raised a Series A in 2024.