Senior Solution Architect – Agentic Sales Technology
Salesforce2 days ago
Responsibilities
- Own the architectural foundation for agentic selling across the marketing-to-sales and prospect-to-cash pipeline.
- Design coherent, observable, production-grade multi-agent orchestration and context engineering strategies.
- Lead incremental transformation of live CRM workflows, including lead routing, territory assignment, qualification, and opportunity progression.
- Define success metrics, lifecycle management, testing, observability, governance, and feedback loops for agents.
- Build rapid working prototypes, simplify business processes, and validate business value before scaling solutions.
- Provide architectural points of view for complex enterprise programs and influence cross-pillar technology, data, and integration strategy.
- Codify architecture patterns, best practices, documentation, and compliance checks into shared AI-native development tooling.
- Collaborate across Sales Technology, Digital Marketing, Data Solutions, Product, Engineering, business partners, and senior leadership.
Requirements
- 10+ years of software engineering experience and 5+ years building Salesforce solutions at scale.
- Builder-architect experience combining architectural decision-making with hands-on implementation.
- Strong proficiency in agentic architecture, including multi-agent orchestration, context engineering, LLM integration, and agent lifecycle management.
- Hands-on experience with Cursor, Claude Code, and Codex or comparable AI-native development tooling.
- Strong proficiency in Salesforce Sales Cloud, Agentforce, and Data Cloud.
- Expertise in software architecture patterns including microservices, event-driven systems, and distributed systems.
- Ability to assess and simplify business processes before applying technology and to operate across rapid prototypes and multi-quarter enterprise programs.
- Broad Prospect-to-Cash knowledge is preferred, including lead management, opportunity management, quoting, ordering, and renewals.
- Experience with large-scale Salesforce implementations, data modeling, security model design, cross-org architecture, MuleSoft, Agent Builder, Data Cloud RAG, MCP, A2A, agent observability, buyer engagement platforms, or AWS agent infrastructure is preferred.
- Exceptional communication skills and the ability to work effectively with engineers, business partners, and senior leadership.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
AWSSnowflake
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.