2 days ago
Amsterdam, NetherlandsMid Level
Responsibilities
- Advise customers throughout the solution lifecycle by sharing technical knowledge and guiding them toward their goals.
- Own solution design and translate customer requirements into technical solutions across multiple technology domains.
- Support presales activities, including scoping Statements of Work, creating and reviewing proposals, and positioning Cisco value.
- Plan implementation strategies, design high-level architectures, and advise cross-functional teams.
- Identify customer growth opportunities, risks, and mitigation plans based on market and industry understanding.
- Build relationships with customer stakeholders and Cisco Customer Experience teams.
- Create customer collateral, documentation, and knowledge-transfer materials.
- Drive customer technology transitions and influence solution architectures.
- Comply with company policies and use relevant tools to support professional services strategies.
Requirements
- Minimum BA degree in an engineering field or equivalent experience.
- Technical background across multiple technology domains and ability to translate complex solutions into differentiated, outcome-based customer value.
- Proficiency in written and spoken English and Dutch.
- Experience in presales and solution design is preferred.
- Ability to manage complex projects and customer relationships is preferred.
- French language proficiency is a plus.
- Strong collaboration, problem-solving, critical-thinking, interpersonal, and communication skills.
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.