GrepJob
Embrace

Solutions Engineer - US Remote

Embrace
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7 months ago
Remote, United StatesMid Level / Senior

Base Salary

$130k - $160k/yr

Responsibilities

  • Represent Embrace as an expert communicator and technologist.
  • Communicate directly with customers and internal teams to find solutions.
  • Drive technical integration strategy and execution for prospects and customers.
  • Quickly identify technical issues and provide clear instructions for resolution.
  • Suggest product improvements based on customer feedback.
  • Ensure efficient bug reporting processes to Engineering.
  • Develop tools and enhance documentation to improve collaboration with Sales and Customer Success.

Requirements

  • 3+ years of experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company.
  • Experience with mobile or web development and eagerness to learn.
  • Working knowledge of Linux and/or Mac OS X command line.
  • Ability to read and write code in languages such as Python, Java, Objective-C, Swift, Kotlin, or JS is preferred.
  • Curiosity about how things work and problem-solving skills.
  • Excellent communication skills for writing and speaking with customers.
  • High competency and low ego with a passion for helping others.
  • Willingness to travel for customer-facing activities and internal team gatherings.
  • Diploma in Computer Science, Mathematics, or related discipline preferred.

Benefits

  • Equity and other benefits as detailed on the careers page.

Tech Stack