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Zuora

Technical Account Manager

Zuora
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about 3 hours ago
Bengaluru, IndiaMid Level / Senior
H1B Sponsor

Responsibilities

  • Act as a hands-on technical advisor for customers, designing Zuora solutions.
  • Use SQL and data analysis to address customer inquiries and validate data structures.
  • Guide customers in creating scalable solutions for subscription management and billing.
  • Collaborate with Product and Engineering teams to influence Zuora’s roadmap.
  • Maintain system architecture diagrams and configuration documentation.
  • Educate customers on best practices through training and advisory sessions.
  • Bridge business goals and technical execution to ensure effective solutions.

Requirements

  • 3–5 years of hands-on SaaS/enterprise application experience, preferably with ERP, CRM, or Billing platforms.
  • Strong proficiency in SQL and experience with APIs (REST/SOAP).
  • Experience working with technical stakeholders on data models and system integrations.
  • Background in computer engineering, software engineering, or technical consulting.
  • Familiarity with programming or scripting languages and web technologies is a plus.
  • Excellent communication skills to engage with both executives and technical teams.
  • Ability to manage multiple projects in a fast-paced environment.

Benefits

  • Competitive compensation and performance-based rewards.
  • Medical, dental, and vision insurance.
  • Generous flexible time off and paid holidays.
  • Paid parental leave for eligible employees.
  • Learning and development stipend for ongoing growth.
  • Opportunities for volunteering and charitable donation matching.
  • Mental wellbeing resources and support.

Tech Stack

Categories

AI & MLBackendData Engineering