Delivery Solutions Architect - Public Sector (Federal)
Databricks24 days ago
Base Salary
$180k - $248k/yr
Responsibilities
- Engage with Solutions Architects to understand prioritized customers’ use-case demand plans.
- Lead post-technical-win account strategies and execution plans across Databricks use cases.
- Own technical delivery for assigned customers and use cases through onboarding, enablement, go-live, and healthy workload consumption.
- Serve as the first contact for technical production and go-live issues, escalating to appropriate internal experts and resources.
- Create and execute plans to accelerate key use cases into production and coordinate Professional Services engagement proposals.
- Coordinate with Databricks Product and Engineering teams on product innovations, private previews, and upgrades.
- Develop execution plans covering production use cases, user enablement, product adoption, cloud cost control, tuning and optimization, and executive governance.
- Provide internal and external KPI updates on customer usage, health, investment status, risks, product adoption, and use-case progression.
Requirements
- U.S. citizenship is required for classified-information access and federal contract obligations.
- At least 7 years of experience accountable for technical project or program delivery in data and AI, including participation in customer technical design discussions.
- Programming experience in Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Ability to connect business value and outcomes to project deliverables.
- Experience with technical program or project management, account management, stakeholder management, and resource management.
- Experience resolving complex escalations with senior customer executives.
- Experience leading open-ended discovery workshops, strategic roadmaps, business analysis, and complex program or project delivery.
- Track record of overachievement against quota, goals, or comparable objective targets.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
Benefits
- Remote work within the U.S. with up to 30% travel.
- Benefits and perks are offered, with region-specific details available from Databricks.
- Potential eligibility for an annual performance bonus and equity.
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.