Technical Account Manager
Black Duck Software, Inc.about 12 hours ago
Bengaluru, IndiaSenior / Staff+
H1B Sponsor
Responsibilities
- Prioritize, escalate, and resolve technical product issues.
- Provide industry-specific compliance and regulatory guidance.
- Deliver role-specific training for developers, testers, and security administrators.
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines.
- Ensure value realization by optimizing technology usage and promoting best practices.
- Act as a strategic advisor to shape customer AppSec strategy.
- Advocate for customers internally and orchestrate resources to drive outcomes.
- Increase customer efficiency by proactively resolving challenges.
- Foster community and knowledge-sharing across customer teams.
Requirements
- Strong knowledge of application security, vulnerabilities, and open-source licensing.
- Hands-on experience with CI/CD and DevOps tools.
- Software development experience in languages like C/C++, Java, or C#.
- Proven ability to influence and guide customers through technical transformation.
- Excellent communication, relationship-building, and project management skills.
- At least 8 years in a customer-facing technical role.
- Ability to travel up to 15% as needed.
- Bachelor’s degree in computer science, engineering, or a related STEM field.
- Flexibility to work in EST time zone (5:30 PM – 2:30 AM IST).
Benefits
- Specialized training and mentorship from industry leaders.
- Opportunities to work on cutting-edge projects.
- Supportive and collaborative work environment.