4 days ago
Toronto, CanadaStaff+
Responsibilities
- Own architectural direction across a significant portion of the HCM charter, spanning multiple teams and services.
- Identify and resolve technical constraints affecting velocity, reliability, and customer experience.
- Author and shepherd technical strategy documents and architecture decision records.
- Define integration contracts and service boundaries across HCM and adjacent Workforce Solutions platforms.
- Lead modernization and re-platforming strategy, including sequencing, migration paths, and risk management for live systems.
- Own architecture for AI-powered and agentic capabilities, including shared services, context and retrieval patterns, orchestration, and reuse.
- Establish evaluation and quality infrastructure for non-deterministic systems, including evaluations, regression suites, guardrails, fallback behavior, cost and latency budgets, and observability.
- Set responsible AI boundaries for compliance-sensitive workflows and improve AI engineering practices across the charter.
- Mentor senior and staff-track engineers, conduct design reviews, unblock teams, and raise engineering standards.
- Drive systemic improvements in reliability, latency, security posture, operational toil, testing, CI/CD, and operational readiness.
- Serve as a senior escalation point for complex cross-team incidents and drive root-cause resolution.
- Ensure systems meet standards for security, privacy, data governance, and multi-jurisdiction regulatory compliance.
- Contribute to hiring, leveling calibration, and technical assessment of senior and staff candidates.
- Remain hands-on through prototypes, reference implementations, foundational components, and critical-path engineering.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- At least 8 years of professional software engineering experience building and operating production systems at scale.
- Demonstrated Staff-level or equivalent experience setting technical direction across multiple teams.
- Deep expertise in distributed systems design, service architecture, API design, and data modeling across relational and non-relational stores.
- Production depth in a modern backend language such as Java, Kotlin, Go, Python, Ruby, or Node.js, with working knowledge of a modern frontend framework, ideally React.
- Extensive experience with cloud infrastructure such as AWS or GCP, containerization, orchestration, and CI/CD at scale.
- Substantive production experience building AI systems such as LLM-backed features, retrieval-augmented architectures, or agentic workflows, including quality, evaluation, and operational ownership.
- Evidence of using AI-first engineering practices to shift how a team or organization works.
- Track record of leading large technical initiatives through influence rather than authority.
- Excellent technical writing, including design or strategy documents that drove organizational decisions.
- Proven ability to mentor and grow senior engineers.
- Preferred: experience in HR technology, payroll, workforce management, fintech, or other auditable and financially material domains.
- Preferred: experience with rules engines, calculation or ledger-style systems, configurable workflow platforms, live legacy-system modernization, shared AI platforms, evaluation infrastructure, technical governance, frontend architecture, or large matrixed organizations.
- Preferred: familiarity with SOC 2, GDPR, PIPEDA, CCPA, and jurisdictional employment reporting requirements.
- Preferred: prior Staff or Principal experience at a mid-to-large technology company.
Benefits
- Competitive compensation package with pay-for-performance rewards.
- Position may be eligible for a cash bonus, equity rewards, and benefits under applicable plans and programs.
- The role is based in Toronto; no remote or hybrid arrangement is specified.
Categories
About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.