1 day ago
Base Salary
$110k - $120k/yr
Responsibilities
- Build, test, and optimize customer workflows on Tennr’s platform against Solutions Engineer architecture.
- Pressure test designs, identify logic gaps and edge cases, and propose fixes before implementation.
- Manage multiple concurrent build threads, timelines, status updates, capacity, and at-risk dates.
- Test work end to end, including failure scenarios, and prevent regressions in live enterprise deployments.
- Own post-go-live customer communication, support, issue resolution, and continued workflow expansion.
- Write well-scoped product tickets and collaborate with Product and Engineering to improve the platform.
- Work in an agile cadence involving sprints, grooming, and estimation.
Requirements
- At least 3 years of experience building, testing, and deploying software integrations for external enterprise customers.
- A degree in Computer Science, Engineering, Data Science, Information Systems, or Industrial/Operations Engineering is preferred; equivalent experience is welcome.
- Ability to work directly in code across APIs, data workflows, and system integrations and debug unfamiliar systems.
- Fluency with agentic and AI-assisted workflows, with advanced experience directing coding agents considered a plus.
- Strong quality assurance discipline and ability to thoroughly test work before release.
- Clear communication with customers and internal teams and ability to manage multiple concurrent workstreams.
- Experience working in an agile cadence with sprints, grooming, and estimation.
- Comfort with ambiguity and fast-paced, high-ownership environments.
- Based in the New York City area or willing to relocate.
Benefits
- On-site work in the Hudson Square office four days per week.
- Beautiful new office at 345 Hudson Street.
- Unlimited PTO.
- 100% paid employee health benefit options.
- Employer-funded 401(k) match.
- Competitive parental leave.
- Free lunch and an office pantry stocked with snacks.
Categories
Solutions Engineering
About Tennr
Tennr builds an AI-powered operations platform for U.S. healthcare providers that automates referral intake, document processing, and payer requirements to reduce delays and denials. Using proprietary vision-language models trained on service-to-payer criteria, it routes patients, prepares paperwork, and helps practices get reimbursed. Founded in 2021 and headquartered in New York, the privately held company sells its software to health systems and specialty practices.