14 hours ago
London, United KingdomMid Level / Senior
Responsibilities
- Build customer solutions using Persona’s APIs, integrations, and workflows.
- Support technical discovery, tailored demonstrations, proofs of concept, and working prototypes.
- Help customer engineering teams configure, test, and implement solutions.
- Troubleshoot integration issues and collaborate with Engineering on deeper technical investigations.
- Create reusable sample code, documentation, and tools for customers and teammates.
- Share customer feedback and technical insights with Product and Engineering.
- Travel up to 25% of the time for customer engagements.
Requirements
- 2–4 years of relevant experience in software engineering, forward deployed engineering, solutions engineering, or a similar hands-on technical role.
- Experience delivering software or integrations used by customers.
- Strong programming fundamentals and the ability to write, test, and debug code in Python, JavaScript/TypeScript, Ruby, or a similar language.
- Experience building API integrations and understanding REST APIs, HTTP, JSON, authentication, webhooks, data exchange, and failure handling.
- Ability to work in unfamiliar codebases and build reliable solutions beyond proof of concept.
- Clear communication skills for technical and non-technical audiences.
- Customer focus, resourcefulness, organization, follow-through, and willingness to learn collaboratively.
Benefits
- UK employees receive private medical insurance, dental insurance, a 6% employer pension contribution, unlimited PTO, a monthly wellness stipend, professional development stipend, and co-working stipend.
- Full-time UK role with up to 25% travel for customer engagements.
- Candidates must verify their identity with Persona during the interview process; this does not affect hiring decisions.
Tech Stack
Categories
Forward Deployed
About Persona
Persona builds an identity verification and compliance platform used by businesses to automate KYC/AML/KYB, fraud prevention, and case management workflows. It sells SaaS tools and APIs for securely collecting PII, validating government IDs and biometrics, and orchestrating reviews across third-party data sources. Founded in 2018 and headquartered in San Francisco, the privately held company serves customers such as Reddit, OpenAI, Coursera, and Brex.