Salesforce Senior Configurator
CrossCountry Consulting2 months ago
Base Salary
$90k - $120k/yr
Responsibilities
- Support discovery sessions and understand client business goals.
- Collaborate with Business Analysts or Product Owners to refine and prioritize user stories and features.
- Analyze complex business processes and convert them into actionable requirements.
- Serve as the subject matter expert for Salesforce declarative capabilities, including advanced Flow.
- Lead configuration efforts and champion scalable, maintainable solutions, best practices, and naming conventions.
- Define the interaction between declarative Salesforce configurations and custom code with development teams.
- Mentor junior configurators, resolve blockers, and act as a technical escalation point.
- Lead client discussions and provide strategic technical recommendations focused on business value.
- Develop and implement firm-approved AI-enabled client solutions in accordance with data protection, intellectual property, and professional standards.
- Monitor emerging AI tools and techniques and identify compliant opportunities for client and internal process improvements.
Requirements
- At least 5 years of Salesforce.com experience.
- At least 5 years of systems consulting experience.
- The role description seeks 6+ years of relevant experience.
- Strong understanding of Sales, Service, and Experience Clouds.
- Expert Salesforce configuration skills.
- Bachelor's degree in Computer Science, Information Systems, or a related technical field.
- Consulting or professional services experience is preferred.
- Strong communication, presentation, facilitation, writing, organizational, and problem-solving skills.
- Ability to work collaboratively, serve as a technical leader, and mentor others.
- Comfort responsibly exploring and adopting firm-approved AI tools and openness to emerging technologies and automation.
- Willingness to travel for team events as needed.
Benefits
- Estimated base salary of $90,000-$120,000 per year, plus annual bonus and additional benefits.
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- 401(k) with company matching.
- Parental and maternity leave policies.
- Technology stipend.
- Wellness reimbursement programs.
- Remote position, with travel for team events as needed.
Categories
Solutions Engineering
About CrossCountry Consulting
CrossCountry Consulting provides finance, accounting, risk, operations, and technology advisory services to large enterprises, growth companies, and private equity sponsors. Offerings include technical accounting and financial reporting, IPO and SPAC readiness, M&A support, ESG reporting, and human capital transformation. Headquartered in McLean, Virginia, the firm is privately held and owned by Investcorp, serving clients across the United States and select international locations.