Partner Technical Architect - Agentforce (LATAM)
InformaticaResponsibilities
- Prototype software and Agentforce solutions to validate ideas, expose platform gaps, and reduce implementation risk.
- Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can extend and deploy.
- Convert field lessons into reusable code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
- Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
- Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and technical walkthroughs.
- Translate recurring field blockers into product and engineering feedback.
- Help partners connect architecture decisions to delivery quality, customer outcomes, and consumption economics.
Requirements
- Experience shipping or seriously prototyping real software, agents, automations, internal tools, or technical demos, with demonstrable work artifacts.
- Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
- Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
- Ability to debug agent behavior involving traces, logs, failure modes, tool calls, context, data, latency, and user experience.
- Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
- Strong communication and systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
- Strong product judgment in distinguishing platform gaps, configuration issues, partner delivery issues, and reusable patterns.
- Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
- Preferred experience with Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture.
- Salesforce certifications, system-integrator or partner delivery experience, published technical work, technical review frameworks, and familiarity with consumption economics or agent cost modeling are preferred but not required.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role is located in Mexico, Brazil, or Argentina.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com