Implementation Specialist (JARVISS)
Everbridgeabout 3 hours ago
New York, NY, USA
Mid Level / Senior
H1B Sponsor
Base Salary
$139k - $199k/yr
Responsibilities
- Act as a trusted technical advisor for military and government customers.
- Lead implementation, configuration, and integration of JARVISS solutions.
- Drive customer success, adoption, and ongoing optimization.
- Troubleshoot complex issues across SaaS platforms, networking, and data systems.
- Support integrations with GIS, security, and emergency management systems.
- Deliver training and enablement to ensure effective platform use.
- Partner with internal teams to resolve issues and improve product outcomes.
- Travel to customer sites for deployments and critical engagements.
Requirements
- Active US Secret Clearance is required.
- 3+ years in a customer-facing technical role such as consulting or professional services.
- Experience with SaaS platforms, system integrations, and troubleshooting.
- Knowledge of cloud applications, networking, security, and databases (SQL preferred).
- Strong communication, problem-solving, and stakeholder management skills.
- Ability to thrive in fast-paced, mission-critical environments.
Benefits
- Comprehensive healthcare and dental benefits.
- Parental planning and mental health benefits.
- Disability income benefits and life insurance.
- 401(k) plan with matching.
- Paid time off and fitness reimbursements.
Tech Stack
SQL
Categories
BackendData EngineeringDevOpsSecurity