Solutions Architect
Plane Software, Inc.3 months ago
USA (city not specified)Senior
Responsibilities
- Own technical architecture for enterprise and regulated-industry deployments from discovery through a signed statement of work.
- Design self-hosted and air-gapped Plane deployments that satisfy customer security reviews.
- Lead technical discovery with customer infrastructure and compliance teams.
- Define migration paths from multiple legacy tools, including data-loss considerations.
- Partner with sales on live deals and engineering on scoped product gaps.
- Complete and explain security questionnaires and produce technical documentation for customer engineers.
Requirements
- Experience designing and defending technical architectures to skeptical buyers, including an example where customer security or infrastructure requirements changed the design.
- Understanding of self-hosted and on-premises deployment, networking, SSO, identity federation, and operating customer-run software.
- Ability to translate security questionnaires and compliance requirements into deployment decisions.
- Comfort serving as the technical voice on sales calls, including communicating negative or deferred answers.
- Ability to write clear technical documentation for customer engineers.
Benefits
- Work with enterprise customers ranging from Fortune 500 companies to startups.
- Work across Plane Cloud, customer clouds, and machines that never connect to the internet.
- Participate in open-source development and public issue, fix, and roadmap discussions.
- Work on production systems supporting collaboration between humans and AI agents.
Tech Stack
Categories
Solutions Engineering
About Plane Software, Inc.
Plane Software builds an open-source work management platform that brings projects, knowledge, and service requests into one system for engineering and operations teams. Organizations can run it as a managed cloud service or deploy it on their own infrastructure, including isolated and sovereign clouds—an option valued in regulated industries. Founded in 2023 and headquartered in Los Angeles, the company develops in public on GitHub and serves teams worldwide.