Forward Deployed Engineer
InformaticaResponsibilities
- Develop AI agents and experiences that take actions in enterprise customer environments.
- Design prompts, reasoning flows, tool calls, and integrations using Salesforce’s agentic AI platform and LLM techniques.
- Own components from architecture selection through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs that progress rapidly from concept to deployment.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer challenges into agentic solutions.
- Experiment with emerging AI tools, models, and frameworks and share findings with teams and customers.
Requirements
- 3+ years of software engineering or technical delivery experience, including at least one production system to discuss.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering is required.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex, with willingness to learn additional languages.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects and deliver quality code.
- Ability to evaluate AI outputs with engineering rigor and stay current with AI and data technologies.
- Willingness to travel approximately 25% of the time and work directly with customers.
- Preferred qualifications include Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, hands-on experience with Snowflake, Databricks, or BigQuery, and experience in data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The role includes approximately 25% travel and direct customer engagement.
- Salesforce provides accommodation support during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com