Solutions Architect, CustomerLake
Databricks4 hours ago
London, United KingdomSenior
Responsibilities
- Guide strategic customers through customer data and marketing implementations spanning architecture, data engineering, identity resolution, audience activation, and agent deployment.
- Collaborate with GTM leadership and account teams to develop engagement strategies and drive Customer Lake adoption and expansion.
- Advise CMOs, MarTech leaders, data engineering leaders, and marketing and analytics teams as a trusted technical expert.
- Lead workshops, proof-of-concept execution, presentations, demos, and customer-facing technical enablement.
- Translate field insights into product and engineering roadmap recommendations.
- Serve as a tier-three escalation point for complex customer-facing data environment challenges.
- Establish and improve sales qualification and POC intake processes.
Requirements
- 5+ years of CDP, MarTech, or customer data engineering experience, including 3+ years in a customer-facing, pre-sales, or consulting role.
- Proven experience designing and delivering client-facing customer data and activation solutions.
- Experience designing and implementing data and AI applications for marketing and customer engagement, including identity resolution, segmentation, personalization, next-best-action, and agentic AI workflows.
- Deep familiarity with CDP and MarTech/AdTech platforms and composable CDP architectures, including Salesforce Data Cloud, Adobe, Segment, Treasure Data, or Braze.
- Understanding of first- and third-party data, identity graphs, consent and privacy signals, and marketing and advertising destinations.
- Experience operationalizing governed customer data products, including audience definition in SQL or Genie, reverse-ETL and activation pipelines, and governance in Unity Catalog.
- Experience collaborating with GSIs and third-party consulting organizations.
- Hands-on experience building solutions in AWS, Azure, or GCP.
- Undergraduate degree or higher in Computer Science, Data Science, Applied Mathematics, Engineering, or a similar technical field.
Benefits
- Databricks offers comprehensive benefits and perks, with region-specific details available through the company benefits information.
Tech Stack
Categories
Solutions Engineering
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and over 60% of the Fortune 500 — rely on Databricks to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified Data Intelligence Platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase and Unity Catalog. --- Databricks applicants Please apply through our official Careers page at databricks.com/company/careers. All official communication from Databricks will come from email addresses ending with @databricks.com or @goodtime.io (our meeting tool).