Senior Solutions Engineer

3 days ago

Base Salary

$140k - $180k/yr

Responsibilities

Run technical and process discovery with customer stakeholders to understand workflows, data sources, systems, and constraints.
Deliver customer-tailored platform demonstrations and address technical objections during sales engagements.
Own solution design, solution mapping, integration scope, phasing, statements of work, and implementation plans.
Partner with Sales to ensure proposals and order forms contain technically deliverable commitments.
Lead solution workshops, guide enterprise software module configuration, and remain accountable through go-live.
Coordinate technical handoffs and deliverable sequencing across Product, Data, Engineering, and Delivery teams.
Create reusable solution designs, discovery frameworks, scoping templates, integration patterns, and implementation playbooks.

5+ years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Demonstrated end-to-end ownership of solution designs from pre-sales through implementation and go-live.
Experience delivering tailored product demonstrations and handling technical objections in sales situations.
Background in supply chain, cold chain, logistics, or quality management systems and workflows.
Hands-on experience configuring or implementing enterprise software modules such as product release management, qualification systems, or command and control platforms.
Proficiency with design and documentation tools such as Figma or FigJam and project tracking systems such as Linear or Jira.
Experience coordinating technical handoffs and sequencing deliverables across Product, Engineering, and Delivery teams.
Experience in regulated industries such as pharma, food, or healthcare, including compliance and traceability requirements, is preferred.
Familiarity with data integration patterns, API-driven architectures, or system interoperability challenges is preferred.
Experience building reusable solution templates, discovery frameworks, or implementation playbooks is preferred.