Gong.io

Solutions Experience Engineer

Gong.io
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5 days ago
Chicago, IL, USA +4 moreSenior
H1B sponsor

Responsibilities

  • Design, build, document, and improve persona-based demo solutions, workflows, sandboxes, datasets, and reusable demo assets.
  • Partner with Product and Engineering to integrate releases and manage sandbox uptime, lifecycle, capacity, and technical issue resolution.
  • Build and maintain automated pipelines for provisioning, refreshing, tearing down, and monitoring demo environments and datasets.
  • Use AI tools to prototype and scale internal tooling and demo solutions that reduce manual work.
  • Lead demo-focused go-to-market initiatives, including timelines, milestones, deliverables, and technical risk mitigation.
  • Track sandbox adoption metrics and communicate demo features, usage trends, project status, and performance insights to field and leadership teams.
  • Support ecosystem partners and go-to-market teams with demo assets, technical depth, solution reviews, and tailored demonstrations.
  • Present platform demos at selected industry conferences, executive briefings, and analyst reviews.

Requirements

  • 5+ years of experience in Demo Engineering, Solutions Engineering, Sales Engineering, or a technical automation role.
  • Bachelor’s degree in Engineering or Computer Science, or practical experience in a comparable technical domain.
  • Hands-on experience with a programming or scripting language such as Python or JavaScript and/or a QA/test automation background.
  • Ability to build and maintain automated tooling, scripts, and pipelines and solve complex integration challenges.
  • Experience building demo datasets and scripts and understanding B2B sales processes and revenue personas.
  • Demonstrated success managing cross-functional projects, creating scalable operational processes, and enabling internal teams.
  • Strong verbal and written communication skills, executive presentation experience, adaptability, and strong interpersonal skills.

Benefits

  • Medical, dental, and vision plans.
  • Flexible wellbeing fund and mental health benefits including covered therapy and coaching.
  • 401(k) program, education and learning stipend, flexible vacation time, paid parental leave, and quarterly company-wide recharge days.
  • Work-from-home stipend and a remote work environment.

Categories

Solutions Engineering
Gong.io

About Gong.io

1,001-5,000 employees

Gong builds a revenue intelligence platform that captures and analyzes customer interactions (calls, emails, meetings) to deliver insights, coaching, and forecasting for sales and customer-success teams. It sells its software by subscription to businesses and integrates with common CRM and collaboration tools; more than 5,000 companies use it. Founded in 2015 and headquartered in San Francisco, Gong is a privately held company.

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