23 hours ago
Base Salary
$93k - $210k/yr
Responsibilities
- Manage host and storage systems, including security and compliance activities, ticket resolution, and customer notifications.
- Monitor and maintain the availability, reliability, performance, and capacity of OCI File Storage Services.
- Participate in customer-impacting incidents, lead mitigation, coordinate recovery, and drive corrective actions.
- Own a bounded platform service component or SDK area and evolve its contracts for multi-tenant use.
- Design, develop, test, debug, optimize, and maintain software features, APIs, and platform services.
- Create automation, runbooks, metrics, alarms, dashboards, documentation, and operational workflows to reduce toil and recurring incidents.
- Execute software and infrastructure deployments and review the operational readiness of new features and changes.
- Investigate performance, capacity, networking, host, and storage-system issues and contribute to capacity planning and resilience improvements.
- Lead code reviews, collaborate across teams, provide technical customer support, and mentor or guide others.
- Apply secure coding, software development lifecycle, testing, observability, change-management, and production-readiness practices.
Requirements
- At least 4 years of experience supporting commercial software, cloud infrastructure, or storage services in a distributed production environment.
- Strong knowledge of Linux, operating systems, networking fundamentals, production operations, storage systems, file systems, and distributed-system fundamentals.
- Experience with automation or infrastructure tooling such as Python, Terraform, and Bash.
- Strong troubleshooting, debugging, incident-management, ticket-resolution, metrics, logs, alarms, and reliability-analysis skills.
- Experience developing software features, APIs, testing, debugging, performance optimizations, monitoring, and observability improvements.
- Ability to coordinate effectively with development, operations, networking, security, and other partner teams.
- Experience with Agile practices, change management, production-readiness principles, technical documentation, and task management.
- Preferred experience with NetApp storage platforms, enterprise file-storage services, Oracle Cloud Infrastructure, highly available operational systems, automation, provisioning, deployment, monitoring, remediation, backup, replication, and disaster recovery.
- Preferred ability to identify operational toil, perform root-cause analysis, and develop scalable, durable solutions.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability insurance, life insurance, AD&D, and supplemental life insurance.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Paid vacation, 11 paid holidays, paid sick leave, and paid parental leave.
- Adoption assistance, Employee Stock Purchase Plan, financial planning, group legal, and voluntary auto, homeowner, and pet insurance.
- US-based employees must complete identity verification involving collection and processing of biometric information, subject to applicable accommodations.
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.