about 3 hours ago
Base Salary
$122k - $173k/yr
Responsibilities
- Act as the primary technical contact for assigned customer accounts.
- Develop strong technical relationships with customers to understand their needs.
- Implement Fastly products and document customer configurations.
- Investigate and recommend improvements to customer implementations.
- Identify opportunities to introduce new Fastly products.
- Collaborate internally to create customer strategies and assist with support requests.
- Participate in customer meetings and provide regular account health updates.
Requirements
- 5+ years of experience in Sales Engineering, Web Development, or similar roles.
- Hands-on experience with networking concepts and protocols.
- Proficiency in HTTP/s, TCP, TLS, DNS, and related technologies.
- Experience with Linux and scripting languages such as Python and Ruby.
- Familiarity with cloud environments like AWS, Azure, and GCP.
- Strong interpersonal and communication skills.
- Willingness to travel for customer meetings as necessary.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Flexible vacation policy and up to 18 days of paid sick leave.
- 401(k) plan with company match and Employee Stock Purchase Program.
- 12 paid local holidays and 12 paid company wellness days.
- Mental health support and Employee Assistance Program.