3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Own the end-to-end design, coding, testing, and deployment lifecycle for scalable Salesforce solutions.
- Develop and customize Salesforce Sales Cloud, CPQ, and revenue operations capabilities across the lead-to-cash lifecycle.
- Design and implement Agentforce-based AI workflows and experiences with Business Technology and AI teams.
- Translate business requirements into secure, performant, and well-architected technical solutions.
- Lead complex development projects and third-party integrations across go-to-market and back-office systems.
- Help evolve development standards, branching strategies, and CI/CD practices.
- Mentor junior developers through technical guidance, code reviews, and constructive feedback.
- Troubleshoot complex production issues, perform root-cause analysis, and maintain Salesforce platform health.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
- 8+ years of hands-on Salesforce development experience building custom applications and integrations.
- In-depth Salesforce Sales Cloud and CPQ experience is mandatory.
- Experience designing and implementing Agentforce-based AI experiences, copilots, and automated workflows.
- Expertise in Apex, SOQL/SOSL, Lightning Web Components, Aura Components, and Visualforce.
- Experience with Salesforce REST, SOAP, Bulk, and other APIs and complex system integrations.
- Proficiency with Salesforce DX, VS Code, Git, and CI/CD tools such as Copado or Gearset.
- Hands-on experience with AI coding assistants, especially Claude Code.
- Strong understanding of secure coding, performance optimization, and scalable Salesforce solution design.
- Salesforce Platform Developer I and Platform Developer II certifications are required.
- CPQ and Agentforce Specialist certifications are preferred.
- Strong communication and collaboration skills with technical and non-technical stakeholders.
Benefits
- The role may be based in Dialpad’s Bengaluru, India office.
- Competitive benefits and perks are offered.
- Employees receive cutting-edge AI tools and a robust training program.
- The company provides inclusive offices designed to support collaboration and connection.
- Opportunities for professional growth are available.
Tech Stack
GitSOAP
Categories
About Dialpad
Dialpad builds a cloud communications platform for businesses that unifies VoIP calling, video meetings, messaging, and AI-enabled contact center and sales tools. It sells subscription SaaS for business phone systems, collaboration, and customer support, including live transcription, analytics, and agent assist. Founded in 2011 and headquartered in San Ramon, California, the privately held company serves enterprises across industries, with customers such as Netflix and Randstad.