Base Salary
$250k - $330k/yr
Responsibilities
- Engage strategic customers during early alpha stages to understand goals, workflows, technical constraints, and valuable opportunities
- Translate emerging and ambiguous model capabilities into scoped use cases, working prototypes, and clear success criteria
- Prototype rapidly with customers, Product, and Research through experiment-driven iteration
- Design and support evaluations of model behavior, solution quality, workflow impact, and failure modes
- Evaluate feedback and troubleshoot product and model behavior to identify patterns and gaps
- Own early access programs from customer onboarding and live experimentation through findings synthesis and launch decisions
- Coordinate Research, Product, Engineering, GTM, Legal, Security, Marketing, and launch teams around risks, tradeoffs, and recommendations
- Codify architectures, evaluation methods, technical patterns, and program learnings into reusable deployment playbooks
Requirements
- 4+ years of software engineering or equivalent technical experience, including meaningful customer-facing delivery and ownership of production systems
- Experience rapidly turning ambiguous ideas into working prototypes and developing reliable solutions, with demonstrated systems thinking
- Proficiency in Python and/or JavaScript or TypeScript, with comfort across modern front-end and back-end development and familiarity with cloud deployment
- Practical AI and LLM experience, including reasoning about model behavior, designing evaluations, and building production-oriented AI applications
- Strong product and customer judgment, including identifying high-value problems, scoping experiments, separating signal from noise, and balancing speed with technical integrity
- Ability to own problems end to end, learn unfamiliar technical or domain concepts quickly, and create structure in ambiguous situations
- Ability to manage multiple high-stakes technical engagements while anticipating blockers and maintaining momentum
- Clear and empathetic communication skills with technical and non-technical stakeholders
Benefits
- Hybrid work model with three days in the San Francisco office per week
- Relocation assistance is offered to new employees
Tech Stack
Categories
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.