Account Solution Engineer
InformaticaResponsibilities
- Coordinate and lead the full solution cycle while bridging technical and business needs with cross-functional teams.
- Build hands-on prototypes, proofs of concept, and reference architectures that customers can extend and operate.
- Advise strategic accounts as a technical trusted advisor and translate business problems into solution architectures.
- Design scalable multi-tier solutions across frontend, backend, data, and AI layers while balancing performance, security, cost, and time-to-value.
- Build and deploy LLM-powered agents, RAG pipelines, evaluation frameworks, and AI-native workflows with production-grade safety, governance, reliability, and observability.
- Codify successful patterns into reusable blueprints, tools, playbooks, and enablement assets.
- Provide structured field feedback to Product and Engineering and complete relevant training and certifications.
Requirements
- Fluency in German and C2-level or native English.
- At least 5 years of experience in a customer-facing technical role such as Solution Engineer, Solutions Architect, Forward Deployed Engineer, Technical Account Manager, or customer-facing Software Engineer.
- Bachelor’s degree in Computer Science or equivalent technical accreditations and work experience.
- Strong Python coding ability and proficiency in at least one of JavaScript, TypeScript, Java, or Node.js.
- Experience shipping software and working in real codebases, along with full-stack literacy across SQL, HTML, CSS, JavaScript, REST, GraphQL, and cloud infrastructure.
- Experience using AI coding tools such as Claude Code, Cursor, or Copilot.
- Ability to explain complex architectures to CTOs and translate business problems into technical roadmaps.
- Preferred hands-on experience with LLMs, prompt engineering, RAG, agent frameworks, evaluation design, production safety, and governance.
- Preferred experience with Apex, LWC, OpenAI API, Claude API, Salesforce platform SDKs, Snowflake, Databricks, BigQuery, Data Cloud, Tableau, Looker, Power BI, enterprise integrations, schema modeling, SOQL/SOSL, and CRM data architectures.
- Open-source contributions, published technical content, technical founder experience, or early-stage startup engineering experience are preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal wellbeing.
- The role is based in an international SMB EMEA hub in Dublin and supports customers across Germany, Austria, and Switzerland.
- Salesforce provides reasonable accommodations during the application or recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com