Account Solution Engineer
Salesforce3 days ago
Dublin, IrelandSenior
Responsibilities
- Coordinate and lead the full solution cycle by bridging technical and business needs with cross-functional teams.
- Build working prototypes, proof-of-concepts, and reusable reference architectures for customer use.
- Advise strategic accounts as a trusted technical advisor and translate business problems into solution architectures.
- Design scalable multi-tier solutions across frontend, backend, data, and AI layers.
- Build and deploy LLM-powered agents, RAG pipelines, evaluation frameworks, and AI-native workflows.
- Create reusable blueprints, tools, playbooks, and enablement assets from successful customer implementations.
- Provide structured field feedback to Product and Engineering teams.
- Maintain operational documentation and meet assigned quarterly and annual objectives.
Requirements
- Fluency in German and C2-level or native English.
- At least five years of customer-facing technical experience as a Solution Engineer, Solutions Architect, Forward Deployed Engineer, Technical Account Manager, or software engineer with customer exposure.
- Bachelor's degree in computer science or equivalent technical accreditations and work experience.
- Strong Python coding ability plus proficiency in at least one of JavaScript, TypeScript, Java, or Node.js.
- Experience working across relational databases, SQL, HTML, CSS, JavaScript, REST or GraphQL APIs, and cloud infrastructure.
- Hands-on experience shipping software and communicating complex architectures to executives and engineering teams.
- Everyday use of AI coding tools such as Claude Code, Cursor, or Copilot.
- Preferred qualifications include hands-on LLM and RAG development, agent frameworks, evaluation design, production safety and governance, Salesforce Apex or LWC, OpenAI API, Claude API, Snowflake, Databricks, BigQuery, Data Cloud, Tableau, Looker, Power BI, enterprise integrations, open-source contributions, startup engineering, schema modeling, SOQL/SOSL, and CRM data architectures.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role is based out of Dublin and supports SMB customers in Germany, Austria, and Switzerland through an international EMEA hub.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.