2 hours ago
Base Salary
$110k - $152k/yr
Responsibilities
- Partner with Account Executives on opportunity qualification, product demonstrations, proofs of concept, RFPs, design documentation, technical presentations, and enablement sessions.
- Lead technical discovery and recommend best-practice solutions that address customers’ communications needs and business challenges.
- Guide customers on how to use Twilio APIs and lead the technical and product sale.
- Design, demonstrate, and present complex, interactive solutions to technical and nontechnical stakeholders.
- Independently run low- to mid-complexity opportunities and identify issues that improve team efficiency and effectiveness.
- Contribute reusable demonstrations, presentations, and knowledge sharing to the Solutions Engineering community.
Requirements
- At least 5 years of pre-sales experience selling complex technical products, or at least 6 years of professional experience supporting technical products with customer-facing delivery or consulting experience.
- Strong communication, presentation, storytelling, and audience-engagement skills.
- Ability to understand customer communications needs and guide them toward technical solutions.
- Previous software development experience or working knowledge in relevant technical areas.
- Bachelor’s or master’s degree in Engineering, Mathematics, Computer Science, or another technical discipline, or equivalent practical experience.
- Familiarity with cloud platforms and cloud application architecture is preferred.
- Experience in Telecom, SIP, Contact Center, or Security is preferred.
Benefits
- Remote-first work arrangement, with approximately 10% travel and occasional in-person team, off-site, or customer meetings; the role is unavailable for hiring in specified states.
- Healthcare, retirement savings/401(k), paid sick time, paid personal time off, paid parental leave, wellness leave, and generous time off.
- Potential eligibility for equity and corporate bonus plans, plus commission eligibility.
- Twilio supports employee volunteering and donation efforts.