Staff Software Engineer, AI & Recommendations Platform
Hims & Hers3 months ago
Base Salary
$195k - $240k/yr
Responsibilities
- Lead the design and development of scalable backend systems, APIs, and platform services for treatment recommendations and personalization.
- Architect infrastructure for experimentation, recommendation engines, and AI-powered healthcare experiences.
- Partner with Machine Learning engineers to productionize models and integrate intelligent decisioning into customer and provider workflows.
- Design and implement reliable, observable, maintainable distributed systems.
- Drive platform investments in self-service tooling, testing infrastructure, unified decisioning frameworks, and data pipelines.
- Establish reusable patterns, frameworks, and best practices with vertical engineering teams.
- Evaluate and integrate AI and LLM technologies to improve provider efficiency, patient outcomes, and operational scale.
- Lead complex technical initiatives spanning multiple teams and systems.
- Mentor engineers and provide technical leadership through design reviews, architecture discussions, and hands-on implementation.
- Influence the technical direction of the MedMatch platform and broader AI ecosystem.
Requirements
- At least five years of professional software engineering experience building and operating production systems at scale.
- Strong expertise in backend engineering, distributed systems, APIs, and cloud-native architectures.
- Demonstrated success leading large technical initiatives and influencing architecture across teams.
- Experience building data-intensive applications and services using machine learning or recommendation systems.
- Strong proficiency in Python and modern software development practices.
- Experience integrating ML models, recommendation engines, or LLM-powered applications into production systems.
- Familiarity with ML lifecycle concepts including training, evaluation, deployment, monitoring, and experimentation.
- Experience with cloud platforms and infrastructure tooling such as AWS, Kubernetes, Databricks, MLflow, and Airflow is a plus.
- Experience with recommendation, ranking, personalization, or decision-support systems is a plus.
- Experience in healthcare, health technology, or other regulated environments is a plus.
- An advanced degree in Computer Science, Machine Learning, or a related field is a plus.
- Ability to collaborate across engineering, product, data science, and clinical stakeholders.
Benefits
- Unlimited PTO, company holidays, and quarterly mental health days.
- Comprehensive medical, dental, vision, and parental leave benefits.
- Employee Stock Purchase Program and 401(k) with employer matching contribution.
- Offsite team retreats.
- Flexible/remote work approach is available.
Tech Stack
Categories
About Hims & Hers
Hims & Hers operates a direct-to-consumer telehealth and pharmacy platform for men’s and women’s health, offering online visits, prescriptions, and over‑the‑counter products for conditions like hair loss, sexual health, dermatology, and mental health. It monetizes through subscriptions and product sales, with nationwide shipping and affiliated providers and pharmacies. Founded in 2017 and headquartered in San Francisco, the company went public on the NYSE under the ticker HIMS in 2021.