2 months ago
Remote, United StatesSenior
Responsibilities
- Design tailored solutions with Sales and Success teams based on customer needs.
- Co-own product and technical evaluations, including pilot scope, environments, dependencies, success criteria, and execution plans.
- Translate customer workflows into scalable integration designs, data mappings, and API strategies.
- Capture technical requirements and customer feedback to influence product and architecture roadmaps.
- Guide customers through security reviews, data governance evaluations, and compliance alignment.
- Advise law firms on adoption strategy, AI safety practices, governance, and long-term expansion.
Requirements
- Strong command of SaaS architectures, APIs, authentication models, and data integration patterns.
- Experience with technical discovery, pilots, and evaluations that support deal success.
- Ability to communicate clearly across customers, Sales, Product, Engineering, IT, and executive stakeholders.
- Ability to connect technical designs to measurable business value and customer outcomes.
- Structured problem-solving skills and the ability to design scalable, practical solutions.
- 5+ years of experience in Solutions Engineering or Solutions Architecture, preferably with complex B2B integrations.
- Experience in high-growth startup environments is preferred.
- Understanding of legal technology, AI, or enterprise data environments is a bonus.
- Ability to balance pre-sales strategy with hands-on technical work.
Benefits
- Competitive salary and equity.
- 401(k) program with employer matching.
- Health, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- Commuter benefits for eligible employees.
- Autonomous work environment.
- Workplace setup reimbursement.
- Telecommuting stipend.
- Flexible time off and holidays.
- Quarterly team gatherings.
- In-office perks for in-office employees only.
Categories
Solutions Engineering
About Eve
Eve builds an AI-driven legal software platform for plaintiff law firms, assisting with triage, drafting, scheduling, and follow‑ups across a case’s lifecycle from intake to resolution. Delivered as subscription software that integrates with firm systems, it focuses on improving case throughput, quality, and compliance. The company is privately held, headquartered in San Mateo, California, and operates at the intersection of legal technology and artificial intelligence.