18 days ago
Remote, United StatesSenior
Responsibilities
- Design tailored solutions with Sales and Success teams based on customer needs.
- Co-own product and technical evaluations, including pilot scope, environments, dependencies, success criteria, and execution plans.
- Translate customer workflows into scalable integration designs, data mappings, and API strategies.
- Capture technical requirements and customer feedback to influence product and architecture roadmaps.
- Guide customers through security reviews, data governance evaluations, and compliance alignment.
- Advise law firms on adoption strategy, AI safety practices, governance, and long-term expansion.
Requirements
- Strong command of SaaS architectures, APIs, authentication models, and data integration patterns.
- Experience with technical discovery, pilots, and evaluations that support deal success.
- Ability to communicate clearly across customers, Sales, Product, Engineering, IT, and executive stakeholders.
- Ability to connect technical designs to measurable business value and customer outcomes.
- Structured problem-solving skills and the ability to design scalable, practical solutions.
- 5+ years of experience in Solutions Engineering or Solutions Architecture, preferably with complex B2B integrations.
- Experience in high-growth startup environments is preferred.
- Understanding of legal technology, AI, or enterprise data environments is a bonus.
- Ability to balance pre-sales strategy with hands-on technical work.
Benefits
- Competitive salary and equity.
- 401(k) program with employer matching.
- Health, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- Commuter benefits for eligible employees.
- Autonomous work environment.
- Workplace setup reimbursement.
- Telecommuting stipend.
- Flexible time off and holidays.
- Quarterly team gatherings.
- In-office perks for in-office employees only.
Categories
Solutions Engineering