24 hours ago
Remote, HungaryStaff+
Responsibilities
- Design and own highly available, fault-tolerant, scalable architecture for AI-powered features across the Mercury and Hamster teams.
- Diagnose failures in LLM-based systems, select appropriate corrective patterns, quantify feature cost and reliability, and build reproducible evaluation harnesses.
- Mentor engineers across two teams and align architecture decisions with technical peers across the organization.
- Lead incident investigations and root-cause analysis, contribute to hiring and interviews, and improve how AI-powered features are built and evaluated.
Requirements
- Strong track record owning highly available, fault-tolerant, scalable system architecture at Staff level or clear readiness for that level.
- Very strong daily professional use of AI coding tools as a core part of software development.
- Fluency in building reliable systems on top of stochastic, LLM-based systems, including failure diagnosis, cost and reliability measurement, and reproducible evaluation harnesses.
- Demonstrated ability to mentor engineers, influence architecture across teams, and quickly ramp up in unfamiliar stacks or environments.
- Curiosity, growth mindset, and active engagement with evolving AI tooling.
Benefits
- Remote work from Hungary.
- Comprehensive health benefits.
- Paid time off including holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days.
- Tuition reimbursement and instructor-led and on-demand learning and development programs.
- Thrive Global Wellness Program, confidential Employee Assistance Program, wellness app, and one-on-one wellness coaching.
- Employee Resource Groups, GoTo Gives, charitable matching, and other employee-led community programs.
About LogMeIn
LogMeIn, now operating as GoTo, builds SaaS tools for unified communications and remote access, support, and IT management used by SMBs and enterprises. Its portfolio includes GoTo Connect and GoTo Meeting/Webinar for calling and video, plus LogMeIn Rescue and Resolve for remote support. The company is privately held after a 2020 take‑private deal and is headquartered in Boston, and it rebranded to GoTo in 2022.