about 11 hours ago
Remote, United States or New York, NY, USASenior / Mid Level
H1B Sponsor
Base Salary
$113k - $129k/yr
Responsibilities
- Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
- Leverage knowledge of LLM internals to analyze customer requirements and design precise prompts.
- Simplify complex workflows into digestible conversational components for effective LLM handling.
- Fine-tune conversational flows and voice output to align with customer brand standards.
- Build and configure integrations between customer systems and Parloa's Platform.
- Collaborate with engineers on complex integration scenarios and solve blockers.
- Apply structured testing approaches to validate AI agent behavior and document best practices.
Requirements
- 3+ years of experience in enterprise customer-facing roles with expertise in conversation design and AI agent development.
- Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes.
- Entrepreneurial mindset with initiative and results orientation.
- Proficiency with advanced prompting strategies such as chain-of-thought prompting.
- Strong project and stakeholder management skills.
- Analytical and critical thinker with expertise in risk assessment and problem-solving.
- Familiarity with API authentication patterns and data transformation logic.
- Proficiency in REST API design and API testing tools.
- Experience reading and consuming API documentation across enterprise SaaS platforms.
- Exceptional attention to detail and logical thinking.