21 hours ago
Pune, IndiaSenior
Responsibilities
- Translate client requirements into differentiated and deliverable solutions.
- Collaborate with Sales Pursuit and Delivery Teams to develop winnable, deliverable solutions.
- Serve as a subject matter expert in ServiceNow IT Service Management.
- Manage and collaborate with teams, contribute to key decisions, and provide solutions across multiple teams.
- Facilitate workshops and brainstorming sessions.
- Mentor junior team members in solution architecture.
- Design and implement ServiceNow workflows and automation, including integrations with enterprise systems.
Requirements
- At least 7.5 years of experience in ServiceNow IT Service Management.
- Proficiency in ServiceNow IT Service Management.
- Strong understanding of IT service management processes and best practices.
- Experience integrating ServiceNow with other enterprise systems.
- Ability to design and implement workflows and automation within ServiceNow.
- Familiarity with the ITIL framework and its application in service management.
- 15 years of full-time education.
Benefits
- The position is based at the Bengaluru office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.