1 day ago
San Francisco, CA, USA
Senior
H1B Sponsor
Base Salary
$170k - $230k/yr
Responsibilities
- Build new user-facing experiences for the Customer Support platform.
- Scale internal infrastructure to handle complex support needs.
- Design AI-powered automations to resolve customer issues efficiently.
- Translate ambiguous business problems into clear technical solutions.
- Lead projects from inception to production, ensuring high-quality delivery.
- Foster an inclusive and supportive team culture.
Requirements
- 5+ years of full-time software engineering experience in high-growth startups.
- Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
- Proven track record of building end-to-end product experiences and scaling backend systems.
- Experience with Python, Elixir, and/or Postgres is a plus.
- Strong problem-solving skills and ability to thrive in ambiguity.
- Proactive team leadership and ownership mindset.
Benefits
- Flexible Time off Policy and Company-wide Holidays.
- Health Insurance options including Medical, Dental, Vision.
- Work From Home Support with home office setup allowance.
- Monthly allowance for wellness and childcare.
- 401k offering with employer match and international pension plans.
- 16 weeks of paid parental leave with a gradual return to work.
Tech Stack
ElixirPostgreSQLPython
Categories
BackendFull Stack