Platform and Reliability Engineer, Lead
Booz Allen Hamilton7 days ago
Base Salary
$99k - $225k/yr
Responsibilities
- Build and operate secure, reliable cloud infrastructure, shared runtimes, model access, deployment pipelines, and observability services for enterprise agentic AI.
- Automate environments, security controls, operational workflows, and deployment checks.
- Monitor availability, latency, throughput, token consumption, and cost across production systems.
- Lead shared-platform incident response, recovery, capacity planning, and disaster recovery activities.
- Implement centralized logs, metrics, distributed traces, and dashboards to diagnose production failures and performance issues.
- Validate operational readiness and maintain deployment standards, support responsibilities, and runbooks across engineering teams.
- Coordinate technical handoffs with AI Engineering, Data Engineering, and Forward-Deployed Engineering.
Requirements
- Experience building and operating production infrastructure in AWS, Azure, or Google Cloud, including networking, identity, secrets management, and access controls.
- Experience with infrastructure as code, containers, orchestration, CI/CD pipelines, and automated security and deployment checks.
- Experience applying site reliability practices such as service objectives, alerting, incident response, capacity planning, and disaster recovery.
- Experience implementing centralized logging, metrics, distributed tracing, and dashboards.
- Knowledge of LLM operational requirements, including model gateways, rate limits, retries, timeouts, runtime isolation, and consumption costs.
- Ability to automate operational workflows with Python or Bash and troubleshoot distributed systems.
- Ability to document support responsibilities, evaluate readiness evidence, and coordinate technical handoffs.
- Bachelor’s degree required.
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
- U.S. citizenship required.
- Preferred experience includes Kubernetes, Terraform, OpenTelemetry, LangSmith, Langfuse, LLMOps, FinOps, automated recovery, performance testing, and secure enterprise environments.
Benefits
- Health, life, disability, financial, and retirement benefits.
- Paid leave, professional development, tuition assistance, work-life programs, and dependent care.
- Recognition awards for exceptional performance and demonstration of company values.
- Employees working at least 20 hours per week on a regular basis are eligible for Booz Allen benefit programs, while other employees may receive select offerings.
- The role may require work at a Booz Allen or customer facility depending on its designated remote, hybrid, or onsite work model; virtual employees are generally expected to use cameras during meetings.
About Booz Allen Hamilton
Booz Allen Hamilton builds and integrates software, analytics, AI, cloud, and cybersecurity solutions while providing engineering and consulting services, primarily for U.S. defense, intelligence, and civil government clients, with select commercial partnerships. Its business is largely government contracting and professional services delivering mission systems and cyber defense. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen is a public company traded on the NYSE (ticker: BAH).