2 months ago
Remote, United StatesMid Level
Base Salary
$86k - $223k/yr
Responsibilities
- Own customer-facing technical and business relationships for AI business process applications.
- Advise customers on architecture, implementation, operational health, performance efficiency, governance, and organizational excellence.
- Lead architectural design sessions, develop proofs of concept, and guide transitions from legacy systems to modern cloud environments.
- Drive customer satisfaction, usage growth, and value realization from Microsoft technology investments.
- Identify and resolve technical blockers to customer project go-live.
- Provide customer insights to Microsoft teams and contribute to reusable intellectual property and technical communities.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, plus 2+ years of relevant experience, or equivalent experience.
- Preferred qualifications include a bachelor's degree plus 8+ years or a master's degree plus 6+ years of relevant experience, or equivalent experience.
- 4+ years of customer-facing experience and 4+ years of experience leading technical projects.
- Technical cloud certification, such as Azure, Amazon Web Services, Google, or a security certification.
- At least 1 year of experience customizing, troubleshooting, and deploying Copilot Studio, including demonstrable production deployments.
- 4+ years of experience customizing, tuning, troubleshooting, and deploying Dynamics 365 CE solutions, AI-powered CRM or ERP applications, Microsoft Power Platform, Dataverse, or similar low-code systems.
Benefits
- Certain roles may be eligible for benefits and other compensation.
- The position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until filled.
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.