3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment.
- Work with security teams to enforce IAM policies and network security best practices.
- Develop and maintain dashboards to track cloud governance metrics.
- Collaborate with stakeholders to identify SLOs, KPIs, and metrics for operational efficiency.
- Maintain consistent governance controls across all environments in collaboration with IT, Finance, Security, and development teams.
Requirements
- 5+ years of experience in a cloud environment, with a preference for GCP.
- 5+ years of experience with modern public cloud services such as EC2, VPC, S3/GCS, IAM.
- Hands-on experience with cloud security controls and IAM tools.
- Proficiency in CI/CD programming, scripting, and automation tools.
- Knowledge of automation principles and Infrastructure-as-Code tools.
- Experience establishing strong working relationships with various business groups.
Tech Stack
Categories
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).