Lead Software Engineer (Remote, United Kingdom)
TicketmasterResponsibilities
- Lead development and delivery across globally distributed software teams within the Abuse and Fraud Prevention portfolio.
- Design scalable, resilient systems and contribute to service-layer architecture and global application improvements.
- Implement complex features, write exemplary code, prototype solutions, and own the full development and deployment lifecycle.
- Gather requirements from technical, product, design, PMO, business, and other stakeholders and recommend technical approaches.
- Debug and triage production issues, including issues in applications outside the immediate team.
- Automate testing, deployments, performance optimization, and recovery processes.
- Lead, manage, inspire, and mentor engineers while encouraging collaboration and technical growth.
- Coordinate team efforts, report progress to stakeholders and management, and balance short-term needs with long-term product impact.
- Participate in occasional out-of-hours work or rota-based on-call support.
Requirements
- Demonstrable lead engineering and software development experience.
- Strong backend development skills and proven ability to design and implement clean, scalable, well-structured APIs.
- Experience with Java 17 or later or another JVM language, and modern frameworks such as Spring Boot.
- Experience with test-driven development, continuous integration practices, software architecture, design patterns, and SOLID principles.
- Experience with AWS or another cloud provider, CI/CD servers such as GitLab or Jenkins, Docker, and Kubernetes or another orchestration or scheduling framework.
- Experience working in a service-oriented architecture development environment and working knowledge of databases such as Oracle, MySQL, or PostgreSQL.
- Strong communication, collaboration, stakeholder management, prioritization, debugging, research, and problem-solving abilities.
- Preferred experience includes DevOps, Prometheus, Grafana, Splunk, Databricks, Spark, Terraform, Helm, distributed systems, and always-available service operations.
- Ability to learn quickly and work autonomously in a fast-paced, multidisciplinary environment.
Benefits
- Permanent, remote role based in the United Kingdom.
- Occasional out-of-hours or rota-based on-call work may be required because the business operates 24/7.
- Inclusive environment with support for balancing work and home life.
- Opportunities to develop professional and personal skills and work with globally distributed teams.
- Equal-opportunity workplace welcoming applicants regardless of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.
Tech Stack
Categories
About Ticketmaster
Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.