Site Reliability Engineer

Dropbox

about 1 month ago

Remote, Mexico

Senior / Staff+

H1B Sponsor

Responsibilities

Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services.
Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response.
Build, implement, and maintain automations and infrastructure-as-code tooling, specifically Terraform, Ansible, and GitHub Actions.
Utilize container orchestration platforms, such as Kubernetes, Amazon ECS, and Red Hat Openshift, to manage containers at scale.
Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream.
Drive improvement projects related to service health and visibility for stakeholders.
Develop and maintain custom tooling and automation scripts in Bash, Python, and other scripting languages.
Participate in on-call work to address bugs, outages, or operational issues.

5+ years of experience in site reliability engineering or similar engineering roles with hands-on coding experience.
Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others.
Strong knowledge of Linux administration, internals, filesystems, and specific distributions such as Ubuntu and RHEL.
Experience with monitoring and logging tools, Datadog, and logging pipeline tools such as Vector or Cribl LogStream.
Experience driving transformational programs related to metrics and observability.
Experience with scripting in a higher-level language, preferably Python.
Experience developing automation to solve infrastructure-related tasks with tools such as Chef, Ansible, or Terraform.
Experience with log analysis and building metrics, alerts, and visuals from log data.
Strong proficiency in infrastructure-as-code tools, such as Terraform.
Strong proficiency in configuration management tools, specifically Ansible Automation Platform and Chef.
Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS.
Knowledge of LDAP, REST APIs, and current authentication methods.
Familiarity with GitHub and Git-based workflows.
Understanding of RDS databases and network security technologies, such as WAF.
Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment.
Excellent written and verbal communication skills.

AnsibleAWSBashChefDatadogDockerGitHub ActionsKubernetesLinuxOpenShiftPythonTerraform