Delivery Solutions Architect - Public Sector (SLED)
Databricks24 days ago
Base Salary
$180k - $248k/yr
Responsibilities
- Lead post-technical-win account strategies and execution plans for Databricks use cases across strategic SLED customers.
- Own technical delivery from onboarding and enablement through production launch, healthy consumption, and ongoing adoption.
- Serve as the primary technical contact for production and go-live questions, issues, and escalations.
- Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, Professional Services, Product, and Engineering teams.
- Create execution plans covering production use cases, user growth, product adoption, cost control, tuning, optimization, and executive governance.
- Develop strategic roadmaps, conduct discovery workshops and business analysis, and manage complex technical programs and projects.
- Report customer usage, health, risks, investment status, adoption, and use-case progression to the Technical GM.
Requirements
- U.S. citizenship is required for access to classified information and client sites.
- At least 7 years of experience accountable for technical project or program delivery in data and AI, including contribution to customer technical debates and design decisions.
- Programming experience in Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Experience attributing business value and outcomes to project deliverables.
- Experience with technical program or project management, account management, stakeholder management, and resource management.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
- Track record of overachievement against quota, goals, or similar objective targets.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
Benefits
- Remote U.S.-based work arrangement with up to 30% travel.
- Comprehensive benefits and perks, with region-specific details provided by Databricks.
- Potential eligibility for an annual performance bonus and equity.
- Base pay range of $180,000–$247,500 USD for the listed local pay range.
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.