2 months ago
Remote, AustraliaMid Level
Responsibilities
- Identify merchant pain points and consult with merchants on how Primer can address them.
- Provide technical expertise to the sales team and support business development.
- Translate business requirements into technical solutions and explain complex technical concepts clearly.
- Lead discovery sessions, solution design workshops, product demos, developer Q&As, and other client engagements.
- Collaborate with Product to identify feature enhancements and new product opportunities based on market feedback.
Requirements
- Previous experience in a merchant-facing role involving a complex API product, ideally in payments.
- Confidence leading discovery sessions and working with technical counterparts at large merchants.
- Ability to understand, explain, and design complex technical specifications.
- Strong communication and presentation skills with technical and non-technical stakeholders.
- Creativity, improvisational ability, collaboration, motivation, and experience working in a fast-paced scaling environment.
Benefits
- Fully remote and globally distributed work arrangement.
- Competitive share options.
- Uncapped holiday with a minimum of 25 days to be taken.
- Coworking space access across major cities.
- Workations and an annual company retreat.
- Best-in-class equipment for the role.
- £500 toward home office setup.
- Generous learning budget.
- Private Medical Insurance.
- Additional location-dependent perks and benefits.
Categories
Solutions Engineering
About Primer.io
Primer builds a unified payments infrastructure for merchants, combining checkout, orchestration, routing, and analytics in a single platform. It sells to finance and payments teams at online businesses via a SaaS, transaction-based model, integrating multiple PSPs, payment methods, and risk tools through workflows and APIs. Founded in 2020 and headquartered in London, Primer is privately held and has raised Series C funding from investors including Accel, ICONIQ, Tencent, and Balderton.