Cognizant

Senior AS400 Application Support Engineer

Cognizant
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19 hours ago
Mississauga, CanadaSenior

Responsibilities

  • Monitor AS400 batch cycles, production jobs, and system performance.
  • Troubleshoot and resolve production incidents, defects, batch failures, and application issues within service-level agreements.
  • Analyze, develop, maintain, and enhance applications using RPGLE, RPG, SYNON, COBOL, CLP, and SQL.
  • Gather business requirements and translate them into technical solutions and specifications.
  • Document business processes, identify system gaps, and validate integrations and data flows for modernization initiatives.
  • Perform data analysis and reconciliation to ensure data accuracy across applications and reporting environments.
  • Review code changes and support testing, deployment, release, and post-production activities.
  • Collaborate with business stakeholders, development teams, client partners, and geographically distributed teams.
  • Provide technical guidance and potentially mentor junior developers or support engineers.

Requirements

  • Strong experience supporting and maintaining IBM i (AS400) applications in enterprise environments.
  • Hands-on experience with RPGLE, RPG, SYNON, COBOL, CLP, and SQL development and support.
  • Experience troubleshooting production incidents, batch processing failures, and application performance issues.
  • Experience supporting application integrations, data validation, and production support processes.
  • Strong analytical and problem-solving skills for diagnosing and resolving complex technical issues.
  • Experience gathering business requirements and translating them into technical solutions.
  • Excellent communication and stakeholder management skills.
  • Ability to work effectively in a remote environment with geographically distributed teams.
  • Preferred experience supporting retail, merchandising, or supply chain applications.
  • Preferred exposure to enterprise application modernization and transformation initiatives.
  • Preferred experience mentoring junior developers or support engineers.
  • Preferred knowledge of enterprise integration patterns and data migration processes.
  • Familiarity with Agile delivery methodologies and global delivery or onshore-offshore models.

Benefits

  • Remote position open to qualified applicants in Mississauga, Ontario, Canada.
  • Annual base salary of CAD $74,250 to CAD $115,500, depending on experience, skills, qualifications, and other job-related factors.
  • Eligible associates may participate in a discretionary annual incentive program.
  • Comprehensive health, dental, and vision benefits.
  • Life insurance, disability coverage, and an Employee and Family Assistance Program.
  • Registered Retirement Savings Plan, paid vacation, personal days, and statutory holidays.
  • Parental and family leave programs.
  • Learning and development opportunities, including training and certification programs.
  • Employee wellness, mental health, recognition, and rewards programs.

Tech Stack

COBOLSQL

Categories

Cognizant

About Cognizant

10,000+ employees

Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.

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