1 month ago
Remote, United StatesEntry Level / Mid Level
Responsibilities
- Engage prospective customers early to understand their environments, challenges, and technical objectives.
- Conduct tailored remote demonstrations of the Dragos Platform in partnership with account teams and Marketing.
- Build and maintain demo content, data sets, and lab environments for the Solution Architecture team.
- Provide consultative recommendations based on Dragos best practices and prospects’ OT security challenges.
- Respond to inbound product and services questions, including requests for information, proposals, and statements of work.
- Share prospect and customer insights with Product Management, Marketing, and Engineering.
Requirements
- 1–2 years of experience in a technical, customer-facing, or pre-sales role, or equivalent education.
- Working knowledge of networking fundamentals, including TCP/IP and the OSI model.
- Strong written and verbal communication skills with the ability to explain technical concepts to technical and non-technical audiences.
- Ability to manage multiple demo environments and competing priorities independently.
- Strong presentation, relationship-building, and negotiation skills.
- Willingness to learn new technology continuously.
- Willingness to travel occasionally, up to 15%.
Benefits
- Remote-first work arrangement.
- Comprehensive benefits plan.
- Competitive equity package.
- Occasional travel of up to 15%.
Categories
Solutions Engineering
About Dragos
Dragos builds OT/ICS cybersecurity software and services for operators of industrial and critical infrastructure. The Dragos Platform provides asset visibility, vulnerability management, and threat detection across OT, IT, IoT, and IIoT, complemented by OT threat intelligence and incident response services. Founded in 2016 and headquartered in Hanover, Maryland, it serves sectors including electric power, oil and gas, manufacturing, water, transportation, mining, and government.