Software Engineer III - ServiceNow
JPMorgan Chase1 day ago
Base Salary
$138k - $185k/yr
Responsibilities
- Design, develop, test, troubleshoot, and deliver secure and scalable software solutions on the ServiceNow platform.
- Create production code, algorithms, architecture artifacts, and application designs while ensuring implementation meets design constraints.
- Develop ServiceNow scripting, configurations, custom widgets, Service Portal capabilities, and integration solutions.
- Use enterprise-authorized AI-assisted development and automation tools for coding, testing, troubleshooting, refactoring, and documentation, while validating outputs for correctness, performance, and security.
- Analyze large and diverse data sets, create visualizations and reports, and use findings to improve application quality, coding hygiene, and system architecture.
- Apply software development lifecycle tools, testing practices, application resiliency, security standards, and operational stability practices.
- Contribute to software engineering communities of practice and improve scrum and team delivery processes.
- Collaborate with Business Analysis to produce estimates and agile delivery plans.
Requirements
- Formal training or certification in software engineering concepts and at least 3 years of applied experience.
- Hands-on experience implementing the ServiceNow platform.
- Proficiency in one or more modern programming languages, including relevant JavaScript, GlideScript, or ServiceNow scripting, and database query languages.
- Experience programming in Java, PHP, or Python.
- Knowledge of ServiceNow development best practices, including scripting, configuration, tool navigation, and custom widgets.
- Experience with system design, application development, testing, and operational stability in a large corporate environment.
- Knowledge of agile delivery, application resiliency, security, and CI/CD practices.
- Technical discipline knowledge such as cloud, AI/ML, or mobile.
- Hands-on experience using enterprise-authorized AI-assisted software development tools and critically evaluating, validating, and refining their outputs.
- Understanding of responsible AI use, data sensitivity, secure handling of inputs and outputs, resiliency, and security expectations.
- Ability to guide peers on safe and effective AI-assisted engineering practices.
- Preferred familiarity with modern front-end technologies and cloud technologies.
- Preferred experience implementing Service Portal on ServiceNow.
- Strong understanding of the ServiceNow platform, its PaaS model, and ServiceNow integration solutions.
Benefits
- Competitive total rewards and benefits package, with compensation determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay or discretionary incentive compensation in cash or forfeitable equity.
- Benefits may include comprehensive health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Equal opportunity employer with reasonable accommodations for religious practices, mental health needs, and physical disabilities.
Tech Stack
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.