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Twilio

Presales Engineer

Twilio
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about 16 hours ago
Remote, United KingdomMid Level / Senior
H1B Sponsor

Responsibilities

  • Collaborate with Account Executives and Solutions Engineers throughout the pre-sales process.
  • Build successful partnerships with Account Executives to communicate the business value of Twilio solutions.
  • Participate in qualification, discovery, demonstrations, and technical presentations during the sales cycle.
  • Develop expertise on customer needs and Twilio's communications technology.
  • Lead technical discovery sessions to articulate Twilio's capabilities.
  • Create and present complex presentations and product demos.
  • Understand customer businesses to solve identified problems and uncover opportunities.
  • Build trusted advisor relationships and propose innovative solutions.
  • Contribute to the Twilio Solutions Engineer community by sharing knowledge and resources.

Requirements

  • At least 3 years in a technical pre-sales role in CPaaS, SaaS, or Telecom.
  • Solid understanding of the sales cycle and pre-sales engineering.
  • Experience with voice protocols (VoIP), SIP implementations, or messaging APIs.
  • Creative problem-solving skills and ability to collaborate effectively.
  • Strong storytelling skills to communicate complex topics to diverse audiences.
  • Ability to ask insightful questions to understand customer needs.
  • Knowledge of public cloud platforms and cloud application architectures.
  • Experience writing code in backend languages or web technologies.
  • Familiarity with designing and consuming REST APIs.

Benefits

  • Generous time-off and ample parental and wellness leave.
  • Healthcare and retirement savings program.
  • Support for volunteering and donation efforts.

Tech Stack

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