Twilio

Presales Engineer

Twilio
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2 months ago
Remote, United KingdomMid Level
H1B Sponsor

Responsibilities

  • Partner with Account Executives, Solutions Engineers, Professional Services, and partners to plan and execute successful deals.
  • Participate in qualification, discovery, demonstrations, proofs of concept, RFP responses, design documentation, technical presentations, and enablement sessions.
  • Lead technical discovery sessions to understand customer needs and guide them toward solutions using Twilio Communications products.
  • Develop and present complex product demonstrations and presentations for Twilio’s communications products.
  • Propose technical architectures and creative solutions for complex communications and customer engagement challenges.
  • Build trusted-advisor relationships with customer stakeholders, including senior executives and technical decision makers.
  • Develop subject matter expertise and contribute reusable demo assets, presentations, and knowledge to the Solutions Engineer community.

Requirements

  • At least 3 years of experience in a technical presales role within CPaaS, SaaS, or telecommunications.
  • Solid understanding of the sales cycle and the presales engineer role.
  • Experience with VoIP, SIP implementations, or messaging APIs.
  • Knowledge of Amazon Web Services, Google Cloud, Microsoft Azure, and cloud application architectures.
  • Experience writing code in backend or web technologies, including Java, C#, Node.js, Python, PHP, JavaScript, or React.
  • Experience designing and consuming REST APIs.
  • Strong communication, storytelling, problem-solving, collaboration, and customer discovery abilities.
  • Backend development experience, mobile development familiarity with iOS and Android, and experience with telecommunications, SIP, WebRTC, or contact centers are desired.
  • Experience with automation, cloud-native development, a major cloud platform, and sales methodologies is desired.

Benefits

  • Remote-based in the UK or Ireland.
  • Approximately 35% travel is anticipated.
  • Generous time off, parental and wellness leave, healthcare, and a retirement savings program.
  • Volunteering and donation support.

Tech Stack

Categories

Solutions Engineering
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