Senior Engineer – Observability Engineering
Levi Strauss & Co1 day ago
Mexico City, MexicoSenior
Responsibilities
- Design, build, and maintain end-to-end observability solutions covering metrics, logs, traces, synthetic monitoring, real user monitoring, and business telemetry.
- Develop and implement observability instrumentation standards for microservices, APIs, front-end systems, and legacy systems across hybrid-cloud environments.
- Use AI-driven observability and AIOps capabilities for anomaly detection, predictive alerting, automated root cause analysis, noise reduction, and self-healing workflows.
- Integrate observability into CI/CD and GitOps workflows to provide automated monitoring, alerting, and delivery-pipeline feedback loops.
- Lead collaboration with platform, Developer Velocity, and application teams on scalable monitoring architectures and operational excellence.
- Evaluate and implement observability tools and frameworks aligned with enterprise architecture, security, and scalability goals.
- Mentor engineering teams on observability best practices and establish observability governance and maturity models.
- Translate observability insights into improvements in product quality, developer velocity, and operational efficiency.
Requirements
- At least 7 years of total IT industry experience, with a strong focus on observability and monitoring solutions.
- At least 5 years of hands-on experience administering, managing, and integrating New Relic solutions in GCP, Azure, and AWS.
- Experience managing observability solutions such as Datadog, Dynatrace, Grafana, and Prometheus.
- Deep understanding of the four pillars of observability: metrics, events, logs, and traces.
- Strong background in distributed systems, microservices, containerized applications, Kubernetes, EKS, Docker, and service mesh architectures.
- Knowledge of automation, CI/CD, and DevSecOps practices for integrating observability into modern delivery pipelines.
- Strong communication, collaboration, leadership, troubleshooting, analytical, and problem-solving abilities.
- Understanding of SDLC, Agile practices, and ITIL frameworks.
- Bachelor’s degree in computer science or equivalent experience required; master’s degree preferred.
- New Relic Certified Reliability Engineer, New Relic verified Foundation, or New Relic Certified Performance Engineer certifications are highly preferred.
Benefits
- Full-time position located in Mexico City, Mexico.
- Opportunity to shape Levi Strauss & Co.’s observability strategy and adoption of AI-powered observability capabilities.
Tech Stack
Categories
DevOpsSite Reliability
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.